Returns & Refunds
At Khalif & Co., your satisfaction is our top priority. If you're not completely happy with your purchase, we offer a 30-Day Money-Back Guarantee to ensure a smooth and hassle-free return experience.
Returns
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You may return items within 30 days of the delivery date.
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To be eligible for a return, items must be:
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Unused and in the same condition that you received them.
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In the original packaging, with all tags, labels, and accessories included.
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How to Start a Return
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Contact our support team at support@khalifandoco.com with your order number and reason for return.
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We’ll provide you with return instructions and a return shipping address.
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Refunds
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If your return is approved, your refund will be processed to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable, unless the return is due to our error (e.g., incorrect or defective item).
Exchanges
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We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.
Late or Missing Refunds
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If you haven’t received a refund yet, please:
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Check your bank account again.
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Contact your credit card company or bank, as processing times may vary.
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If you’ve done all of this and still have not received your refund, contact us at support@khalifandoco.com.
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If you have any questions, don’t hesitate to reach out. We’re here to help!
– The Khalif & Co. Team